- November 30, 2020 at 8:11 pm #6301
Two different people have completed an assessment for me as part of my certification. They both provided answers that are brief and lacking detail. I am finding it difficult to see their motivations in their descriptions.
For now, my plan is to meet with each of them and ask for more details, to draw them out. My concern, however, is that I don’t know all the motivations well enough (yet) to come up with a flow on the spot.
- December 3, 2020 at 5:40 am #6379andrea.camachoParticipant
Sorry, I am in the certifying process too, so I don’t think I have much to offer you as far as an answer, but can you tell me how we get the assessment to give to our 3 for certification free?
I am also not clear on how we give our clients the assessment after certification – did I miss that somewhere?
- December 6, 2020 at 4:26 pm #6504
Hi @Kevin and @Andrea,
Sorry I haven’t been in the group this week! I completed my certification only 3 weeks ago so I’m a newbie, also!!!
Truthfully, your question was exactly my question! Here are some things I tried to do to help me figure out more and also to keep learning all the different themes.
1. I printed out all the info about the codes that we get in the resource portal so that I would have that. Whenever I get someone’s report, I pull the 5 top themes and read them over and over! I also read that section in the book. I am trying to immerse myself in the information.
Oh, and I definitely had the person sent me Exercise #1 also – because that has helped me hone in some.
2. I use that document that we got called “Motivational Flow Worksheet” and fill it out – and have felt quite a bit like I was almost making wild guesses. Not really wild guesses but I sure didn’t have any confidence in it.
3. I modified the wording from the Practitioner Workbook to give me a questionnaire/guideline for the flow of the Impact Session and I’ve used that each time. It gives me some confidence.
4. I finally talked myself off the ledge of “OMG. I DON’T KNOW WHAT THEIR MOTIVATIONAL FLOW IS!!!” by telling myself that the client didn’t know I was supposed to know that either! HA! So they weren’t looking for me to have that answer!!!
With both of the first 2 practice sessions, I explained what Trigger, Process, Outcome are and had them identify along with me what they thought it was. The first person I knew because she is actually a coaching client and I got in the ballpark with her (before we met) but the second client I didn’t know at all and so we really worked on it together even though I had some inklings. The third person, I was getting a tiny bit better (and I had a little script I created/modified) that also helped me. I can share whatever I have if it would be helpful.
I had my fourth Impact Session this past week and it was the first person since I’ve been certified. Although I had her reflect on what she thought her TPO were, I had already written out what I thought (using my little script to prompt me). We were a complete match and I think that’s for a lot of reasons. She is very self-aware, for one thing. But I also think I’m getting a little bit better at this. I have my next one this week and I am working on it today. It takes me a long time to prepare for these, but that’s OK. I’m learning so much – and these are my real clients now and we will be able to keep going together.
Hope this helps some and I’ll try to stay in the action this week and going forward. There was no one in the Exchange when I started and it was lonely! HA!
- December 6, 2020 at 5:00 pm #6506
I see your question, too, and I would say to reach out on the Support Desk and submit a ticket to ask for the information about getting a code to give your 3 assessments as part of the certification. They’ll send you something but you need to ask for it. I didn’t realize it was free and was going to pay for it for my practice people but found out there was a code.
And afterwards, at least what I’ve done, is I’ve bought a bunch of codes and am giving them to my clients to take the assessment and then we schedule an Impact Session (I’m having to manage that carefully because of the time involved). There’s no discount for buying codes until you get to a bigger number than I’ll ever be purchasing. So it’s $39 for non-profit clients and $49 for everyone else. I figure I’ll buy 10 at a time so I don’t get too far ahead but also where I’m not bothering them every day or two for a new code 🙂
- This reply was modified 9 months, 2 weeks ago by meggin.mcintosh.
- December 7, 2020 at 2:43 pm #6522
Thanks for the input, Meggin! My first impact session is this coming Wednesday, so I plan to dive in today as much as I can. I am a little nervous, but also excited to move forward!
- December 7, 2020 at 4:11 pm #6523
- December 9, 2020 at 5:05 pm #6562
I just finished my first impact session (the one with so little detail that triggered this thread). It went great! I had a lot of fun going through the process. In the end, I just kept asking questions and having the person explain more and more about their stories. Then I offered a motivational flow for her to “try on”. The whole process felt very natural to me, which is encouraging. I am looking forward to my next session!
- December 9, 2020 at 6:33 pm #6566
- December 10, 2020 at 7:58 pm #6611
Kevin, this is so great to hear! I’m tracking with your questions above as well. This certainly does happen that a client doesn’t provide a ton of detail. What I have noticed is that the more familiar you become with the themes, the more you can see in the stories, even without much detail.
What I did early on is have the client report with the themes pulled up to reference and read through as I’m working so I can review the definitions and descriptions. This helps me to see connections. I’m also trying to step back and see the beginning, middle, and end of the persons story. How did they get involved, what are they aiming for. Look for chronology; and don’t overthink it.
As you get more repetitions in, you will become more confident with your flow hypothesis. Remember, and I do believe this; you can’t be wrong. You are simply describing what is most satisfying to the person and so they will resonate with it.
- December 10, 2020 at 8:00 pm #6612
- December 19, 2020 at 8:10 pm #6876
So I have finished my first three impact sessions as part of certification, and at least so far, I can say that the written descriptions provided only a few clues for me to determine someone’s motivational flow. However, the interview process was extremely helpful in providing the clarity I needed. To prepare, I wrote down some key questions about each story. By the end of the interview, I had a much higher degree of confidence that my flow hypothesis was correct.
So if others are going through the certification course are having the same fear and stumble upon this thread, I guess my advice is to relax and trust the process. I know this kind of comment probably wouldn’t have helped me when I first posted my question, but it is, nonetheless, true.
- January 9, 2021 at 4:33 am #7380andrea.camachoParticipant
Thank you guys for your help, I been waiting a week so I finally just emailed every email I could find!
@Meggin that’s a good idea as I really don’t want it to be hard to get the assessment to my people or wait this long each time. Do you have an affiliate account as well? Wondering if that would also be a quick and easy way to get clients the assessment in the future.
- February 14, 2021 at 1:20 pm #8308Richa DeoParticipant
@meggin please help me understand how are you using the “exclusive coupon” and how do you apply for it. How much discount do we get and how are you making the most of it by packaging it with your other services?
Thanks much 🙂
- February 14, 2021 at 4:56 pm #8315
@Richa Since you’re in the certification program, reach out to Audrey or on the help desk about this. And now that I’m certified, I’m purchasing assessments (e.g., 5 or 10 at a time) and then having my clients take the assessment and then we do an Impact session. For my regular clients, they are getting this as a special bonus 🙂 But soon, I will be offering this to others but wanted to get all my coaching clients squared away first 🙂 THEY LOVE IT!
- February 15, 2021 at 12:34 am #8327
Thank you Meggin for the response. Richa, please always use the Support ticket service at the top of the website and out team will be in touch.
- February 16, 2021 at 5:49 pm #8379Richa DeoParticipant
Thanks Meggin and B Dub for the response. I have contacted Audrey.
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